1. Introduction
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Welcome!
We are pleased to introduce the Polycom Trio 8500 and 8800 conference telephones.
This manual helps you to optimize the usage of these telephones in combination with the PBX. Please use this manual at initial operation. Some features differ from the features described in the manufacturer's documentation.
Subject to alterations
Version 1 / 05.2018 (en)
| Type | Icon/Character | Description |
| NOTE
CAUTION
WARNING |  | NOTE: Information that is useful but not critical to the reader.
CAUTION: Tells the reader to proceed with caution.
WARNING: Stronger than CAUTION; means "don't do this" or that this step could be irreversible, e.g., result in permanent data loss. |
| TIP |
| Useful tips that provide additional information. |
| Procedure | 1. 2. 3. | Procedures are numbered steps to perform an action, where the order of the steps is relevant. |
| Result of procedure/action | ⇒ | Indicates the result of an action//procedure. |
| Lists | • • | Used for listings and items where the order of steps is irrelevant. |
Please note that video conferences will not be supported.
Please note that SRTP/TLS as well as uaCSTA are currently not available.
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All telephones you receive are preconfigured and connected to the telephone system.
Where can you get help?
You can use various sources for help concerning your issues. Please use them in the order suggested here:
| Your partner | Please contact your contractual partner by email or phone to get support. |
| admin.phoneup.de
| The home page of the admin portal contains links to manuals, brief instructions, software downloads and templates. Please read these manuals thoroughly. They help you get the most out of your telephone system. |
| Support hotline for existing customers | If neither the manuals nor the FAQs or other contents of the support website provide a solution, you can open a support ticket by phone. If neither the manuals nor the FAQs or other contents of the support website provide a solution, you can open a support ticket by phone.
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